Finding a SOC Analyst: Clarify Tasks and Shift Models

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Finding a SOC Analyst: Clarify Tasks and Shift Models

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Morten Laufer

Founder

Anyone looking to find a SOC Analyst must first clarify alarm volumes, boundaries of responsibility and the shift model. Nova Search shows how hiring managers can arrive at a fillable search profile in four steps.

Topics on this page
The topic briefly and compactly
  • Section 30 BSIG makes managing security incidents a mandatory measure: the SOC search profile must reflect the regulatory coverage.

  • 51 per cent of SOC teams feel overwhelmed by the volume of alerts, and 27 per cent of their time is spent on false positives: clarify the operational window and escalation beforehand.

  • A work sample using an anonymised alert with contradictory evidence tests triage quality more reliably than CVs.

  • ECSF (12 role profiles) and NIST SP 800-61r3 provide the framework for clearly separating triage, detection engineering and incident response.

  • Nova Search translates your SOC search profile into a shortlist in 5 business days, with a 90-day guarantee.

AI This article was created with the help of AI.

Which alerts does the SOC need to handle internally?

Before you search for a SOC analyst, assess your alert situation. Which sources feed the SIEM, how many alerts land in the queue daily, and how many of them does your team actually process? Without these numbers, you are discussing a position that does not exist in reality. The general scale is well known: organisations receive an average of around 2,992 security alerts per day, and 63 per cent of them remain unaddressed. It is precisely this gap between alert and processing that determines whether your job profile is realistic or whether you will hire someone who is overwhelmed from day one.

  • SIEM: Capture correlation rules, connected log sources and custom use cases

  • EDR: Endpoint alerts including frequency and current resolution rate

  • Network: Sensor technology, firewall and NDR alerts with their share of total volume

  • Cloud and Identity: Misconfiguration and login alerts from cloud platforms and IAM

Area of Responsibility

Typical Tasks

Belongs to the Role if

Triage

Reviewing, context-enriching and prioritising alerts, and documenting false positives

The daily business in the queue volume of your environment must be managed

Detection Engineering

Writing and tuning rules, feeding back triage findings into detection

Rule maintenance is explicitly intended to be handled within the team, not by the tool provider

Incident Response

Containment, forensic investigation, coordinating recovery and reporting obligations

The team structure actually involves handovers to responders or external services

Where does the analyst's responsibility end?

The boundary of responsibility is not a formality, but is backed by regulations: Section 30 of the BSIG specifies managing security incidents and maintaining operations as mandatory risk management measures, compliance with which must be documented. NIST has firmly integrated incident response into risk management with SP 800-61r3 and links detection, response and recovery via CSF 2.0 functions. For role defining, the European cybersecurity skills framework ECSF provides twelve role profiles with tasks, skills and competences. Use these three references to clearly separate in the mandate what triage does and what goes beyond it. The Recruitment Guide for DACH 2026 shows where the skills shortage is putting additional pressure on you.

What work sample demonstrates reliable alert assessment?

A CV says nothing about whether someone can assess an ambiguous alert properly. Therefore, build a work sample into the process: a real, anonymised alert from your own SIEM, with clues pointing in two directions. For example, a chain of failed login attempts followed by a successful login from an unusual time zone is conceivable, while a maintenance window is documented in parallel in the ticket system. Both are plausible; the assessment is what matters.

  • Real alert scenario from your own SIEM, anonymised with respect to users and systems

  • At least two conflicting clues, with no predefined model solution pathway

  • Open-ended question: Assess, prioritise, escalate or close

  • 45 to 60 minutes of processing time, followed by questions on the reasoning

Evaluate based on three criteria. First, structured triage: Does the person process the clues in a logical order and enrich the context instead of stopping at the first plausible explanation? Second, reasoned prioritisation: Can the classification as critical or non-critical be backed up by the log data? Third, clear escalation: Is it stated when the handover to Incident Response occurs, and is the decision documented? You can spot gut feeling when claims remain unrelated to the concrete data.

The framework provides the alignment: The ECSF describes the associated tasks and competences for each role profile, creating a common language between demand and qualification. NIST focuses on Incident Response as part of risk management with SP 800-61r3. A candidate who justifies the escalation in the work sample demonstrates exactly this competence under real-world conditions.

How do shift pattern and escalation fit together?

The shift pattern is the part of the mandate that most frequently remains vague and most often leads to bad hires. Define the working window explicitly, determine how shifts are handed over, and clarify on-call availability. A handover protocol with open cases, assumptions made and pending questions is just as much a part of the mandate for you as a hiring decision-maker as the question of who gets called out at night.

Model

Coverage

Fits if

Business Hours

Processing during business hours, only critical escalations outside of these

The alert volume occurs predominantly during the day and night coverage is secured externally

Extended Hours

Extended window beyond core hours, for example, early and late shifts

Critical systems remain active in the evenings, but continuous night staffing is not required

24/7

Continuous staffing in shifts including weekends

Incidents must be processed around the clock internally and reporting deadlines demand it

Every model includes escalation stages with response times and cover arrangements. Be honest about the gaps: alert fatigue is a documented industry issue. According to the SANS Detection and Response Survey 2025, 73 per cent of teams cite false positives as their biggest detection challenge, and according to Microsoft/Omdia, 46 per cent of all alerts are false positives. Therefore, check whether external services such as MDR can handle night coverage instead of structuring a position against the real flood of alerts. A mandate that conceals night on-call duties will cost you the hire and subsequently the employee.

How does this become a fillable SOC search profile?

From the three previous steps, you get a mandate that a specialised recruitment agency can implement directly. This information must be included:

  1. Daily alert volume and the sources behind it, specifically named: SIEM, EDR, network, cloud

  2. Proportions of tasks between triage, detection engineering and incident response according to your team setup

  3. Shift model with working window, handover protocol, on-call availability and escalation paths

  4. Tech stack with specific products instead of generic terms

  5. The work sample as a fixed part of the interview process

Determine the experience level based on the work sample, not years in the role. Anyone who processes an ambiguous alert in a structured way, justifies their prioritisation and executes the escalation cleanly has demonstrated the level you need. The European reference framework is heading in the same direction with the current revision, introducing proficiency levels for defining skills. Years still count for salary grading and seniority, but the hiring decision is decided by the test.

Once the search profile is set, the next step is the handover: Align your SOC search profile and delivery model with Nova Search. Through permanent recruitment (Permanent Recruitment), following a roughly 60-minute briefing, you will receive a shortlist of three candidates within 5 working days, compiled using a two-stage screening consisting of a deep technical check and a culture interview, with a 90-day guarantee. In the cybersecurity sector, this leverages a network of more than 1,500 pre-qualified profiles, including SOC analysts, threat hunters and incident responders. What this looks like in practice is demonstrated by the placement of a cybersecurity leadership role in 8 weeks in the Case Study avodaq AG. The result follows the same principle as the entire process: no CV noise, but an exact match based on your actual alert situation Cybersecurity Recruiting.

Sources

FAQ

What are the daily tasks of a SOC Analyst?

A SOC Analyst monitors data sources such as SIEM and EDR, assesses alerts during triage, and escalates confirmed incidents to Incident Response. The exact boundary between Detection Engineering and Incident Response depends on your team structure and should be specified in the search profile. The ECSF from ENISA describes 12 role profiles with tasks and competences for this purpose.

How many SOC Analysts do I need for a 24/7 shift model?

There is no flat-rate staffing figure: it depends on alert volume, false-positive rates, and escalation structures. In a Trend Micro survey, 51 per cent of teams said they were overwhelmed by alert volume, and 27 per cent of their time was spent on false positives. Clarify operational windows, handovers, and on-call availability first; the staffing requirement will then emerge from the actual alert situation.

How do I test whether a SOC Analyst reliably assesses alerts during the application process?

Have candidates evaluate an anonymised alert with contradictory indicators from your own SIEM. This assesses structured triage, reasoned prioritisation, and the escalation decision. NIST SP 800-61r3 (finalised in April 2025) recommends testing detection, response, and recovery as part of risk management.

Which regulatory obligations affect SOCs in Germany?

§ 30 BSIG obliges relevant entities to implement risk management measures, including specifically the handling of security incidents and the maintenance of operations, including backup management and crisis management. For NIS2-affected companies, the SOC search profile should document how the analyst helps to support this coverage.

What belongs in a SOC search profile for a recruitment agency?

Alert volume and data sources, tech stack (SIEM, EDR), boundaries of responsibility for Detection Engineering and Incident Response, shift model with handovers and on-call duties, escalation paths, and experience level, demonstrated by a work sample. With this information, a specialised recruitment agency like Nova Search can directly compile a shortlist within 5 working days.

Why is alert fatigue an argument in SOC hiring?

Alert fatigue is a documented problem in Security Operations Centres: overwhelming alert volumes lead to slower response times, missed threats, and burnout. A review in ACM Computing Surveys (April 2025) identifies four main causes. A realistic shift model and clear escalation levels in the search profile reduce the risk of new analysts leaving quickly.

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